canuwork Privacy Policy

Effective Date: 9th June 2023

This Privacy Policy governs the manner in which ubookin Pty Limited, trading as canuwork ("we", "us" or "our") collects, uses, maintains and discloses information collected from users (referred to as "you" or "your") of the canuwork mobile application (the "App"). This Privacy Policy applies to the App and all products and services offered by canuwork.

1. Introduction

We respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and store your personal information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

2. Collection of Personal Information

2.1 Information We Collect

We may collect the following types of personal information from users:

  • Name, email address, contact information and profile picture
  • School and employment details
  • Educational qualifications, certifications and accreditations (this may include VIT registration and Working with Children check).
  • Availability and preferences for casual relief teaching (CRT)
  • App usage data, including log files, IP addresses, and device information
  • Other information voluntarily provided by you
2.2 Collection Methods

We may collect personal information from you in various ways, including:

  • Directly from you when you register (signup) and create an account on the App
  • When you submit forms or interact with features or services available via our website or on the App
  • Automatically through the use of cookies, log files, and other tracking technologies
  • From third-party sources such as your educational institution or employment agencies

3. Use of Personal Information

We may use your personal information for the following purposes:

  • To provide the services and features of the App
  • To facilitate communication between schools and casual relief teachers (CRTs)
  • To verify your identity and qualifications
  • To process and manage your availability and bookings
  • To send administrative and promotional emails related to our services
  • To improve the App's functionality and user experience
  • To comply with applicable laws and regulations

4. Disclosure of Personal Information

4.1 Sharing with Schools and CRTs

The App facilitates the sharing of personal information between schools and CRTs for the purpose of arranging casual relief teaching services. Your personal information, such as your name, contact details, and qualifications, may be shared with schools seeking CRTs and vice versa.

As an employee, you will only be visible to schools from which you have accepted an invite ‘to join’ canuwork, or alternatively where you have enabled our Public Profile feature within the canuwork app under the Profile menu. Where this is enabled, other schools using canuwork can view your personal information for the purpose of casual relief teaching services.

4.2 Third Party Service Providers

We may engage third-party service providers to assist us in delivering the App's services and features. These service providers may have access to your personal information but are only authorized to use it for the purpose of providing the requested services.

4.3 Legal Requirements

We may disclose your personal information if required by law or when we believe such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process served on us.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage system is completely secure. Therefore, we cannot guarantee the absolute security of your information.

6. Direct Marketing

canuwork will only engage in direct marketing practices in accordance with the law. To opt-out of receiving any marketing information from canuwork you can:

  • use the unsubscribe link contained in any such communication
  • request to be removed from any marketing by contacting

7. Cookies and Similar Technologies

Cookies are small text files that a website, app or its service provider transfers to your device when using the service in order to recognise your browser/device and is used for:

  • authenticating users
  • user preferences and settings
  • analytics

The use of these cookies and similar technologies which canuwork employs does not collect personal information such as your name, or contact information, etc.

8. Access and Correction

You may request access to the personal information we hold about you or request corrections or updates to such information. To make such requests, please contact us using the contact details provided in Section 8 of this Privacy Policy.

9. Retention of Personal Information

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at:


11. Changes to this Privacy Policy

We reserve the right to update or revise this Privacy Policy at any time. We will indicate the last revised date at the beginning of this Privacy Policy. Any changes are effective immediately upon posting on the App. We encourage you to review this Privacy Policy periodically for any updates.

By using the App, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the App.